24/7 Emergency Response · We answer the phone, any hour
Westchester, Putnam, Lower Fairfield, NYC and Northern New Jersey(914) 610-4024
HomeServicesWater Damage RestorationFire and Smoke Damage RestorationMold RemediationStorm and Disaster DamageReconstruction and RebuildOur ProcessInsurance ClaimsGalleryReviewsService AreaGuidesAboutContact
How It Works

A clear path from disaster to done

Restoration is overwhelming when you are in the middle of it. Our process gives you certainty at every step, so you always know what is happening and what comes next.

Restore. Rebuild. Renew.

Six steps, one accountable team

01

Emergency call

You call our 24/7 line. We gather the essentials, dispatch a crew, and tell you exactly what to do until we arrive.

02

On-site inspection

We assess the full extent of the damage, document everything with photos, and give you a clear, written plan and scope.

03

Stabilize and mitigate

We stop the damage from spreading: water extraction, drying, board-up, soot removal, and mold containment.

04

Insurance coordination

We submit the documentation and itemized scope to your insurer and work with your adjuster so the scope and documentation are complete.

05

Rebuild and reconstruct

As licensed general contractors, we repair and rebuild, from drywall and flooring to full structural reconstruction.

06

Final walkthrough

We finish the details, walk the property with you, and hand back a home that is finished, and finished properly.

Common Questions

What homeowners ask us most

How fast can you respond?
Our target is on-site within 60 min of your call for emergencies in Westchester, Putnam, Lower Fairfield, NYC and Northern New Jersey. We answer the phone 24 hours a day, every day of the year.
Do you work with my insurance?
Yes. We work with most major carriers, document the loss in full, and coordinate directly with your adjuster. In most cases we bill your insurer directly, so you are not paying out of pocket beyond your deductible.
Do I have to hire a separate contractor to rebuild?
No, and that is what sets us apart. We are licensed general contractors, so the same team that handles the emergency also rebuilds. There is no gap and no second company to manage.
What should I do before you arrive?
Stay safe first. If it is safe to do so, stop the source of water, and avoid entering rooms with structural, fire, or electrical damage. When you call, we will give you guidance specific to your situation.
Is the inspection really free?
Yes. We inspect the damage and give you a clear plan and scope at no cost and with no obligation.
24/7 Emergency Line

Ready when you are.

Call our 24/7 line and we will start the process immediately. Restorehaus serves homeowners and businesses across Westchester, Putnam, Lower Fairfield, NYC and Northern New Jersey.

Free inspection · No obligation · We bill your insurer directly

Active emergency? Calling is fastest.Call (914) 610-4024
Crews out in about 60 min · 24/7Call NowRequest Service