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Mold Remediation

Mold Remediation & Removal

Mold can threaten your health and your home, often hidden behind walls and under floors. We find it, remove it safely, and stop it from coming back, across Westchester, Long Island (Nassau & Suffolk) and New York City.

5.0 from 19 Google reviews
ServingWestchesterNassauSuffolkManhattanBrooklynQueensThe BronxStaten Island

Mold is a health issue, not just a stain

Mold spreads through moisture and can trigger allergies and respiratory problems. Painting over it or wiping it away does not solve the problem. Safe remediation means containing the area, removing the source, and preventing regrowth. Restorehaus is licensed for exactly this work: we hold New York State Department of Labor mold remediation contractor licence no. 26-6956G-SHMO, issued under Article 32 of the Labor Law.

Our mold removal and remediation process

  • Inspection to locate mold and the moisture feeding it
  • Containment to keep spores from spreading during removal
  • Safe removal of affected materials using proper protocols
  • HEPA cleaning and treatment of the affected area
  • Fixing the moisture source so the mold does not return

Black mold removal, done properly

Most people who search for black mold removal have found dark growth on drywall, in a basement or around a window. The colour alone does not tell you which mold it is or how serious it is, and it does not change how it should come out. Any significant growth gets the same treatment from us: containment, removal of whatever cannot be cleaned, HEPA cleaning, and fixing the moisture that let it grow. When you compare mold removal companies, ask whether the contractor is licensed by New York State, which we are, and whether they will find the water source rather than only treating what you can see.

What to do right now. Do not disturb visible mold, which releases spores into the air. Keep the area closed off and turn off HVAC if you can to limit spread. Call us for a proper inspection.

Why homeowners choose Restorehaus

  • 24/7 emergency response with crews on standby in Westchester, Putnam, Lower Fairfield, NYC, Long Island and Northern New Jersey
  • IICRC certified, licensed, and fully insured
  • One team from mitigation through full reconstruction
  • We document everything and bill your insurance directly

Remediation is a containment discipline

The point of mold remediation is not to kill mold. It is to remove it and to correct whatever made the building wet, without spreading spores through the rest of the house while you do it. Disturbing growth without containment is how a problem confined to one wall cavity becomes a problem in four rooms.

Find the water first

Mold is a symptom. Something is wet, or was wet and never properly dried. Before remediation starts we locate the moisture source with meters and thermal imaging, because remediating without fixing the source guarantees regrowth. Sometimes the source is a plumbing failure, sometimes a roof or flashing detail, sometimes condensation from a ventilation problem, and sometimes simply humidity that has been sitting above sixty percent for months.

Containment and negative air

The work area is sealed with physical barriers, and negative air pressure is established so that air flows into the containment and never out of it. Air scrubbers with HEPA filtration run throughout. HVAC serving the area is shut down and returns are sealed so the system cannot distribute spores to unaffected parts of the building. Technicians wear appropriate protective equipment.

Removal, not surface treatment

Porous materials with growth in them are removed and bagged inside containment, because you cannot reliably clean growth out of the paper facing of drywall or out of insulation. Semi-porous and non-porous materials such as framing are HEPA vacuumed and cleaned, and treated where appropriate. This is also where bleach earns its bad reputation: on porous material it is mostly water, the water soaks in, the chlorine stays on the surface, and you have bleached the stain while feeding what is underneath.

Drying, then verification

After removal the assembly is dried to a documented standard, because remediation into a wet cavity is temporary. Where independent verification is appropriate, clearance testing by a third party is the cleanest way to confirm the work rather than taking the remediator at their word. We are happy to work alongside an independent indoor air quality consultant, and on larger jobs we recommend it.

How long it takes

A contained area of a few square feet may be a one or two day job. Growth across multiple rooms, or inside a wall system that has been wet for a long time, runs a week or more, plus drying and rebuild. Scope is what drives it, and scope is not knowable until the moisture mapping is done.

Before & After

From contaminated to clean and safe

Technician removing mold-damaged drywall during remediation
Clean, fully remediated bathroom after mold removal
BeforeAfter
Common Questions

Mold questions

Do I need a mold test before I call anyone?
Usually not. If you can see growth, testing rarely changes what has to happen - finding the moisture matters more. Our testing is free, so if you want the certainty, ask for it. Testing is genuinely useful in two situations: when you suspect a problem but cannot locate it, and as independent clearance after remediation. Be cautious with any company that pushes a test before it has looked for the water.
Can I just clean it with bleach?
On a hard, non-porous surface such as tile or glass, a small patch can often be cleaned by a homeowner with detergent and water. On porous material such as drywall or bare wood, bleach does not work: it is mostly water, so the water soaks into the material while the chlorine stays on the surface. You end up with a bleached stain and a fed colony. Either way, the growth returns unless the moisture source is corrected.
Do we have to move out?
Usually not. Proper containment with negative air pressure is designed to let the rest of the building stay in use during the work. Relocation is sometimes recommended when the affected area is large, when it includes essential rooms, or when a household member has a specific medical sensitivity. That last one is a conversation for your doctor, not for us.
Is black mold dangerous?
People respond to mold exposure very differently, and health questions belong with a physician rather than a contractor. From a building standpoint, color does not determine the approach: all significant indoor growth gets removed with the same containment discipline, and the moisture that caused it gets corrected. We would rather talk to you about what is wet than speculate about species.
Will it come back?
Not if the moisture source is fixed. That is the entire difference between remediation and cleaning. If growth returns in the same place, it means water is still getting in, and the correct response is to find it rather than to clean again.
Does insurance cover mold?
It varies more than any other part of a property policy. Some policies include limited mold coverage when it results from a covered water loss, some cap it, and some exclude it. Coverage generally turns on what caused the moisture and how long it went unaddressed, which is another reason to act on water quickly. Your policy and your carrier decide, and we document the physical facts of the loss for your claim.
Customer Reviews

What customers say

5.0 stars across all 19 Google reviews.

I called Restorehaus Restoration for mold remediation due to a recent AC leak that damaged our engineered wood flooring with visible black mold spots. Louis Volpe responded immediately, listened to my concerns, and carefully explained a detailed solution that would take all my needs into consideration. I was interviewing a few other contractors but ultimately decided to go with Lou and his team because of his can-do attitude. Lou speaks very clearly and confidently, he listens carefully to all my concerns, and he presents a clear plan of action with both knowledge and professionalism. First impressions speak volumes. The work was scheduled with precision, all parts explained in detail, and completed in a timely efficient manner. From promptly assembling the necessary paperwork including following rules for the building and certificate of insurance, to scheduling workers and bringing all necessary setup and cleanup materials, to providing photos and descriptions of work done along the process, the entire job was completed to my satisfaction as agreed upon, clean and professional work. I’m planning to change out my floors in the future and would be confident in considering Lou for any future renovations. I would highly recommend Lou and his team at Restorehaus Restoration for all your remediation and renovation needs.

May Ho
Google review · September 2026

They did an incredible job helping me with a bad mold problem in my basement. 100% recommend

Dylan Fox
Google review · September 2026

Very thorough job. Got every spot, nice guys hard-working

Albert Langella
Google review · September 2026

Read all reviews

24/7 Emergency Line

Found mold? Do not wait.

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