Straight answers about property damage
Practical guides written by the people who do the work. What to do first, what to avoid, and what actually happens during a restoration, without the sales pitch.
Restoration guides
Water Damage: What to Do in the First 24 Hours
What you do in the first hour matters more than what you do on day three. Here is the first hour, the first six, and the first 24.
Read the guide Water DamageWhy Westchester Basements Flood, and What Actually Stops It
Older foundations, clay soil, a high water table, and aging storm systems. Once you know which one is working on your house, the fix is often cheaper than you expect.
Read the guide MoldHow to Tell If You Have Mold Behind Your Walls
A musty smell does not automatically mean a colony behind your drywall. Here is how to read what your house is actually telling you.
Read the guide Fire & SmokePuffback: Why Your House Is Suddenly Covered in Oily Soot
Black, greasy film across the ceilings and nothing is on fire. Most people have never heard the word until the day it happens to them.
Read the guide InsuranceDoes Homeowners Insurance Cover Water Damage?
Nobody can tell you whether your loss is covered by reading a blog post. But here is how policies commonly treat water, and what to do in the first few hours.
Read the guide RestorationWhat Happens to Your Belongings During Restoration
Watching a crew box up your things is unsettling. Here is exactly how contents handling works, and what you should keep with you.
Read the guideDealing with this right now?
Guides are useful, but a crew is faster. Call our 24/7 line and we will tell you what you are looking at.