Accessibility Statement
We want anyone dealing with a property emergency to be able to reach us, regardless of how they use the web. This page describes what we have done and how to tell us if something is not working.
What we have done
This site is built to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a target. In practice that includes: text and background colors tested to meet AA contrast ratios, a skip link so keyboard users can jump past the navigation, visible focus outlines, form fields with properly associated labels, descriptive alternative text on images, and a page structure that uses real headings and landmarks in a logical order.
The site works without a mouse and is designed to remain usable when text is enlarged.
Known limitations
The before and after comparison sliders on our service pages are a visual feature. The photographs on either side carry descriptive alt text so the content is available without using the slider.
Telling us about a problem
If any part of this site is difficult to use, we want to hear about it, and we will help you directly in the meantime. Call us at (914) 610-4024 at any hour, or email [email protected]. Please tell us the page and what happened, and we will work to fix it.
If you cannot use the request form for any reason, calling us is always an option and reaches the same team.
Last updated August 12, 2026. Questions about this page? Email [email protected] or call (914) 610-4024.